Our customers - The basis of our work
GRMC Pest Control was already pushing several initiatives to move past the days of using poisons for pest control. Together with Futura and GRMC Business Development Manager Raymond Harfouche, eMitter Pro was successfully implemented at their customers in the Middle East.
GRMC began working with Futura in 2017 when they were looking for a smart, non-toxic solution for their customer base. The first demo was conducted very successfully at Dubai Municipality.
12 stations were installed in combination with NARA as attractant. The customer received/receives constant notifications, which are displayed in an app. The app can be accessed permanently, which is very satisfying for the customer. It was the first time anyone had used this technology in the country.
“Systems that were used before presented some problems, such as reporting, the range of the devices, and the difficulty of dealing with factors such as dust or water. All these problems did not exist with eMitter pro.”
The setup is simple. Even different ranges did not pose a problem. GRMC selected a wide variety of locations where to place the stations and the connection went smoothly. During the whole setup process, Futura’s support was an important factor for the customer GRMC, which was flawlessly convincing in terms of accessibility and competence.
One of the biggest successes was when they did the demo with the Dubai Municipality Health Department. Seeing industry professionals at the highest levels in the country impressed with this solution gave GRMC confidence that they had made a good choice with the eMitter.
“The support is one of the main factors that convinced us to work with Futura. The support has been constant, and even the willingness to collaborate on new features we wanted to add to the system has always been there.”
– Raymond Harfouche